MADDIE YU

TARGET: AIRLINE STEWARDESS

Mobile:13500135000 | Email:service@qq.com | Location:Tianhe

District,Guangzhou

PROFILE

 I’m familiar to related regulations and institutions, thus able to control the risk of bank

operation.

 With a creative and dynamic mind, I’m keen on attending social practice and volunteer work

with a quality of hardworking and rigor.

 Last but not least, I’m always honest by sticking to my promise and always willing to

communicate with others or to help them with a great sense of teamwork.

 With a creative and dynamic mind, I’m keen on attending social practice and volunteer work

with a quality of hardworking and rigor.

EXPERIENCE

2015.07- Bank of China

2015.09 Customer service

 Providing custom service including 7*24 financial consultations, trading

assistants, Q&As and customer cares through telephone and internet.

 In the cases of which clients’ problems could not be solved online,

transfer the information to the back staff to settle, and track the

settlements before communicating with the clients.

 Abiding the regulations and working closely with the operating

administration and other co-workers.

Bank of China

Customer service

2015.07-  Providing custom service including 7*24 financial consultations, trading

2015.09 assistants, Q&As and customer cares through telephone and internet.

 In the cases of which clients’ problems could not be solved online,

transfer the information to the back staff to settle, and track the

settlements before communicating with the clients.

 Abiding the regulations and working closely with the operating

administration and other co-workers.

EDUCATION

2012.09- Sun Yat-sen University

2016.06 Accounting (Bachelor)

Major: western economics, applied economics, accounting

computerization, financial management, marketing, economic law,

intermediate financial accounting, advanced financial accounting, cost

accounting, management accounting, auditing.

Special Skills

Language Proficiency:

 Excellent reading and writing ability, good listening and speaking ability.

 Chinese(fluent in Cantonese,Hakka and Putonghua)

Awards and Certificates

Awards: Awarded as the Excellent Student during the undergraduate period;

Certificate: National Computer 2 level test, accountant qualification certificate, driver's

license;