Coco Job intention: Tele-marketing

 Gender:Female  Birthday:18 July 1995

 Nationality:Han  TEL:186-0000-0000

 Location:Shanghai  E-mail:coco45678@163.com

Education

09. 2011 - 06. 2015 China Social University Marketing major

 GPA:3.8/4.0, XX scholarship

 Main Course: XX,XX,XX,XX,XX

Experiences

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前 100 名

06. 2017 - Present Elite educational institution Tele-marketing

Job description:

 Telemarketing: According to the customer resources provided by the company, through the

telephone marketing method, the company promotes all kinds of primary and secondary school

curriculum of the company, and reserves the parents to go to the campus to complete the telephone

and parent visit missions.

 Parent Reception: Parents who are responsible for receiving telephone appointments, communicate

face-to-face, learn about customer needs in detail, recommend relevant courses, implement sales

plans and goals arranged by the company, and complete indicators.

 Department communication: Contact and communicate with the company's related departments to

ensure the contract is reached and the rational use and development of customer resources.

09. 2015 - 04. 2017 Jumping Sugar Information Co., Ltd. Tele-marketing

Job description:

 Conduct telephone reception, handle all kinds of sales and marketing consulting information

received, and do the first round of screening and follow-up; follow-up to the first-line sales follow-up,

and follow-up and maintenance.

 Handle the company's old customer information, call back and communicate the use of the situation;

urge the first-line sales to follow up, and follow-up and maintenance.

 Assist first-line sales to expand customers and channels, and filter effective information by phone,

email, etc.

 Coordinate internal resources of the company, improve customer satisfaction; feedback customer

Self-evaluation

 More than 4 years of telemarketing experience, familiar with the education industry and the Internet

industry.Familiar with education industry and Internet industry. Understand the concept of

education and parents'psychology.

 Cheerful, outgoing, strong communication skills, good customer development, service skills, excellent

sales, negotiation and oral communication skills.

 Adapt to work stress and dare to face challenges, have a good customer relationship; have a certain

ability to influence others and a keen market insight.